Masters Theses

Abstract

"Warranty coverage is provided by the manufacturers for their products for many reasons: to ascertain that the product will perform for a given time, as a mark of product eminence and consistency, government regulation and future accountability. Warranty cost covers basic expenditure for fixing the product in the purchase price. The warranty coverage has been expressed by the manufacturer based on the life of the product.

Prediction of the warranty cost is the actual estimation of the cost that could incur for replacing/repairing the part/component which hampers the performance of the product. Correct estimation of warranty cost takes away the unnecessary money held over a particular issue (warranty) which a company can use it to develop its product or process for a better quality to satisfy the customer.

This thesis mainly concentrates on the formulation of the warranty problem in particular with that of automobile industries. This thesis is an integration of Mahalonobis Distance and Dr. Ragsdell's Warranty Cost Model. ·Mahalonobis Distance (MD) is the single measurement of different quality characteristics of a population by considering the correlations between them. Dr. Ragsdell's Warranty Cost Model gives the estimation about loss incurred based on the performance of products using single quality characteristics. This thesis replaces the single quality characteristic with Mahalonobis Distance which is the single representation of multiple interrelated quality characteristics"--Abstract, page iii.

Advisor(s)

Ragsdell, K. M.

Committee Member(s)

Chandrashekhara, K.
Liou, Frank W.

Department(s)

Mechanical and Aerospace Engineering

Degree Name

M.S. in Manufacturing Engineering

Publisher

University of Missouri--Rolla

Publication Date

Summer 2003

Pagination

ix, 55 pages

Note about bibliography

Includes Bibliographical References (pages 50-54)

Rights

© 2003 Shankar Venkateswaren, All rights reserved.

Document Type

Thesis - Restricted Access

File Type

text

Language

English

Subject Headings

Automobile industry and trade Warranty -- Costs Quality control -- Costs Quality of products -- Costs

Thesis Number

T 8292

Print OCLC #

54792364

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