Measuring Impact of a Banking and Insurance Performance Dashboard
Department
Business and Information Technology
Major
Information Science and Technology
Research Advisor
Lea, Bih-Ru
Advisor's Department
Business and Information Technology
Funding Source
Missouri S& T Opportunities for Undergraduate Research Experiences (OURE) Program
Abstract
One of the many roles of a community bank is to understand the needs of the communities in which it serves. With these communities making available a tremendous amount of data, information management becomes critical to analyzing a constantly changing environment. Using the powerful drill-down capabilities of a performance dashboard, this research project will monitor the following three key performance indicators:
1) How the typical service area compares economically with other local Missouri counties, as well as the nation as a whole;
2) Insurance policies that customers purchase monthly to protect personal and business property;
3) Investment performance over time to demonstrate the diversity and longevity of a community bank.
Taking into cost into account, this research project will also develop a method for displaying the same bank and insurance agency statistics in a concise and costeffective manner as an alternative to using a performance dashboard.
Biography
John is a part time student. John has maintained full-time employment in a banking environment for over five years. He will soon complete a Bachelor of Science degree in Information Science and Technology with an emphasis in Enterprise Resource Planning and a minor in business. John's goal is to pair his work experience and education with his understanding of technology and business in a way that is both personable and meaningful to the people with which he interacts.
Research Category
Sciences
Presentation Type
Oral Presentation
Document Type
Presentation
Location
Upper Atrium/Hallway
Presentation Date
03 Apr 2013, 9:00 am - 11:45 am
Measuring Impact of a Banking and Insurance Performance Dashboard
Upper Atrium/Hallway
One of the many roles of a community bank is to understand the needs of the communities in which it serves. With these communities making available a tremendous amount of data, information management becomes critical to analyzing a constantly changing environment. Using the powerful drill-down capabilities of a performance dashboard, this research project will monitor the following three key performance indicators:
1) How the typical service area compares economically with other local Missouri counties, as well as the nation as a whole;
2) Insurance policies that customers purchase monthly to protect personal and business property;
3) Investment performance over time to demonstrate the diversity and longevity of a community bank.
Taking into cost into account, this research project will also develop a method for displaying the same bank and insurance agency statistics in a concise and costeffective manner as an alternative to using a performance dashboard.
