Title

Development and Validation of On-Board Customer Service Attitude Surveys for Bus and Rail Passengers

Presenter Information

Grant Mabie

Department

Psychological Science

Research Category

Management and Information Systems

Presentation Type

Poster Presentation

Document Type

Poster

Award

Management and Information Systems oral presentation, First place

Presentation Date

13 Apr 2005

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Apr 13th, 12:00 AM

Development and Validation of On-Board Customer Service Attitude Surveys for Bus and Rail Passengers