Development and Validation of On-Board Customer Service Attitude Surveys for Bus and Rail Passengers
Department
Psychological Science
Research Category
Management and Information Systems
Presentation Type
Poster Presentation
Document Type
Poster
Award
Management and Information Systems oral presentation, First place
Presentation Date
13 Apr 2005
COinS
Apr 13th, 12:00 AM
Development and Validation of On-Board Customer Service Attitude Surveys for Bus and Rail Passengers