Abstract
Despite increasing interest in the topic, research on managerial responses to voice is underdeveloped. In this article, we differentiate voice implementation from voice appreciation to add much-needed nuance to our understanding of how voice targets respond to voice behavior. We define voice implementation as the extent to which a voice target undertakes voluntary effort with the goal of enacting a suggestion from a voicer, including attempting to put a suggestion into action and/or advocating for the idea to those with the power to enact the suggestion. A 5-item scale based on this definition demonstrated strong content validity, construct validity, and criterion-related validity, including significantly improving prediction of the likelihood of future voice behavior beyond voice appreciation and endorsement. This measure of voice implementation allows for greater precision in understanding how voice targets respond to employee voice and what behaviors may encourage increased voice behavior.
Recommended Citation
Schlotzhauer, A. E., & Ehrhart, M. G. (2025). From Idea to Action: Defining and Measuring Voice Implementation. Journal of Occupational and Organizational Psychology, 98(2) Wiley; The British Psychological Society.
The definitive version is available at https://doi.org/10.1111/joop.70028
Department(s)
Psychological Science
Publication Status
Full Access
Keywords and Phrases
employee voice behaviour; measure development; measure validation; voice appreciation; voice endorsement; voice implementation
International Standard Serial Number (ISSN)
2044-8325; 0963-1798
Document Type
Article - Journal
Document Version
Citation
File Type
text
Language(s)
English
Rights
© 2025 Wiley; The British Psychological Society, All rights reserved.
Publication Date
01 Jun 2025
