Determining Patient Satisfaction Indicators in a Rural Wound Care Center
Patient satisfaction is vital in healthcare, just like any other business. The field of wound care and being a rural healthcare facility present two unique sets of complexity for providers and patients. This study sought to identify key factors influencing patient satisfaction in wound care. Data were collected on potential quality attributes via a patient survey. Fourteen attributes were determined to be essential factors for patient satisfaction.
Cudney, E. A., Murray, S. L., & Reynolds Kueny, C. (2021). Determining Patient Satisfaction Indicators in a Rural Wound Care Center. Lecture Notes in Networks and Systems, 263, pp. 499-506. Springer.
The definitive version is available at https://doi.org/10.1007/978-3-030-80744-3_62
12th International Conference on Applied Human Factors and Ergonomics, AHFE 2021 (2021: Jul. 25-29, Virtual)
Keywords and Phrases
Rural healthcare; Patient satisfaction; Wound care
International Standard Book Number (ISBN)
Article - Conference proceedings
© 2021 The Authors, All rights reserved.
08 Jul 2021