Masters Theses

Abstract

"Managers of Real Property Maintenance Activities often only consider workmanship and customer satisfaction when evaluating the overall effectiveness of their contracted maintenance and construction projects. For multi-functional organizations where top management is responsible for the execution of several hundred concurrent, unrelated, unique, and widely dispersed projects, these subjective factors are not adequate to conduct a meaningful evaluation.

Top management must continually assess not only the progress of contracted work, but also the engineering design and contract administration functions. Published material has given little attention to the need for aggregating project data in a multi-project environment to provide management with the requisite quantitative information to supplement subjective evaluation indicators. Commonly used project control techniques, such as the critical path method, are only applicable to single or related projects and their focus is restricted to contractor performance. On the other hand, budgets and accounting procedures provide only a narrow view of the overall program. Therefore, a need exists to bridge the gap between individual project controls and fiscal controls.

This thesis presents an effective technique for evaluating a project program in terms of design engineers, contract administrators, and contractors. Using job progress schedules and contract change order documents, delinquency and modification information is developed. These two factors provide continuous quantitative feedback to top management. Periodically this information is refined and interpreted to indicate contract administration effectiveness and engineering design quality. By integrating this information with subjective factors management is able to more effectively isolate problems, initiate corrective action, and forecast performance.

This technique was successfully employed to assess and compare contractual performance at several independent Real Property Maintenance Activities of the U. S. Army"-- Abstract, pp. ii-iii

Advisor(s)

Omurtag, Yildirim

Committee Member(s)

Waters, Robert C.
Loesing, Vernon T.

Department(s)

Engineering Management and Systems Engineering

Degree Name

M.S. in Engineering Management

Publisher

University of Missouri--Rolla

Publication Date

1975

Pagination

viii, 96 pages

Note about bibliography

Includes bibliographical references (pages 68-71)

Rights

© 1975 Richard Walter Graumann, All rights reserved.

Document Type

Thesis - Open Access

File Type

text

Language

English

Thesis Number

T 4075

Print OCLC #

5984867

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