The Ideal Culture Profile for Total Quality Management: A Competing Values Perspective

Author

Fred S. Chang
Henry Allen Wiebe, Missouri University of Science and TechnologyFollow

Abstract

Many researchers view organizational culture as a potentially powerful explanatory variable in total quality management (TQM) implementation. Despite the high level of interest in the subject, there is no effective means of assessing an organization in terms of its cultural characteristics. In this article, a promising technique, the competing value framework of culture, is introduced. This framework is used to conduct an exploratory study of cultural characteristics that support the TQM philosophy. Research questions are posed through a review of the related literature, and the research method is described. It is shown that the perceived cultural characteristics in the context of TQM can be profiled as a combination of a set of unique values. Recommendation for further research is also proposed. © 1996 Taylor & Francis.

Recommended Citation

F. S. Chang and H. A. Wiebe, "The Ideal Culture Profile for Total Quality Management: A Competing Values Perspective," EMJ - Engineering Management Journal, vol. 8, no. 2, pp. 19 - 26, Taylor and Francis Group; Taylor and Francis, Jan 1996.

The definitive version is available at https://doi.org/10.1080/10429247.1996.11414889

Department(s)

Engineering Management and Systems Engineering

International Standard Serial Number (ISSN)

1042-9247

Document Type

Article - Journal

Document Version

Citation

File Type

text

Language(s)

English

Rights

© 2024 Taylor and Francis Group; Taylor and Francis, All rights reserved.

Publication Date

01 Jan 1996