Abstract

In these case studies, groupware was used as a group decision-making environment to assist teams evaluating a quality function deployment framework for risk management and agile manufacturing system designs. In the first case, teams identified customers' requirements and risk categories for a research and development project. They then mapped the relationship between these customer requirements and the risk categories. In the second case, cross-functional teams collaborated in selecting the best layout for a cellular manufacturing facility. These experimental findings support the use of group decision systems by design and project teams required to manage R&D projects or to design agile manufacturing systems. © Taylor & Francis.

Department(s)

Engineering Management and Systems Engineering

International Standard Serial Number (ISSN)

1042-9247

Document Type

Article - Journal

Document Version

Citation

File Type

text

Language(s)

English

Rights

© 2024 Taylor and Francis Group; Taylor and Francis, All rights reserved.

Publication Date

01 Jan 1997

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