Using the Baldrige Criteria to Reengineer Higher Education

Abstract

Some of the techniques used in the business community are now finding their way into institutions of higher education. Two of the most notable are reengineering and total quality management. Both of these processes call for higher education to go about its business in a new and more effective way. The use of the Baldrige criteria to reengineeer higher education is discussed.

Department(s)

Engineering Management and Systems Engineering

International Standard Serial Number (ISSN)

0190-1052

Document Type

Article - Conference proceedings

Document Version

Citation

File Type

text

Language(s)

English

Rights

© 2024 The Authors, All rights reserved.

Publication Date

01 Dec 1997

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