Analyzing the Voice of the Customer using the Kano Model
Recommended Citation
E. A. Cudney, "Analyzing the Voice of the Customer using the Kano Model," Proceedings of the ASQ World Conference on Quality and Improvement (2019, Fort Worth, TX), American Society for Quality (ASQ), May 2019.
Meeting Name
ASQ World Conference on Quality and Improvement (2019: May 20-22, Fort Worth, TX)
Department(s)
Engineering Management and Systems Engineering
Document Type
Article - Conference proceedings
Document Version
Citation
File Type
text
Language(s)
English
Rights
© 2019 American Society for Quality (ASQ), All rights reserved.
Publication Date
22 May 2019
