Lean Six Sigma in the Public Sector: Yesterday, Today, and Tomorrow

Author

Bryan Rodgers
Jiju Antony
Rick Edgerman
Elizabeth A. Cudney, Missouri University of Science and TechnologyFollow

Abstract

This paper draws on recent work which explores the subject of Lean Six Sigma from both an academic and practitioner view. A similar framework is utilised to explore the state of Lean Six Sigma in the public sector from its earliest published origins through the current thinking to develop thoughts on some challenges for the future. The authors also draw on data from a systematic literature review on the subject and their own extensive experience of Lean Six Sigma and the public sector across two continents.

Recommended Citation

B. Rodgers et al., "Lean Six Sigma in the Public Sector: Yesterday, Today, and Tomorrow," Total Quality Management and Business Excellence, vol. 30, no. 5-6, Taylor & Francis, Mar 2019.

The definitive version is available at https://doi.org/10.1080/14783363.2019.1599714

Department(s)

Engineering Management and Systems Engineering

Keywords and Phrases

Six Sigma; Lean; Lean Six Sigma; continuous improvement; public sector

International Standard Serial Number (ISSN)

1478-3363; 1478-3371

Document Type

Article - Journal

Document Version

Citation

File Type

text

Language(s)

English

Rights

© 2019 Taylor & Francis, All rights reserved.

Publication Date

30 Mar 2019