Abstract

There is a perception that engineers experience challenges in areas such as communication, conflict resolution, and leadership. Defensive routines are actions implemented as a result of being in an embarrassing or threatening situation. This research uses a case study approach to measure whether defensive routines are more common in engineering managers or non-engineering managers. Twenty-seven managers created case studies based on their unique experiences as managers. These case studies were scored, and the results of this research indicate that engineering managers employ defensive routines more commonly than non-engineering managers.

Department(s)

Engineering Management and Systems Engineering

Keywords and Phrases

Defensive routines; Engineering managers; Model I behaviour; Model II behaviour

International Standard Serial Number (ISSN)

1847-9790

Document Type

Article - Journal

Document Version

Final Version

File Type

text

Language(s)

English

Rights

© 2015 The Author(s), All rights reserved.

Creative Commons Licensing

Creative Commons License
This work is licensed under a Creative Commons Attribution 3.0 License.

Publication Date

01 Jan 2015

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