Conflict Resolution in Project Management Teams
Abstract
This paper presents work in progress that attempts to identify the unique characteristics of current engineering project management teams that tend to foster conflict and the best practices to maintain healthy levels of conflict without allowing either artificial suppression or uncontrolled proliferation. Many factors are often proposed as sources of conflict in modern engineering projects including greater interdependencies of diverse specialists, tighter budget tolerances, accelerated schedules, information overload, and incompatible individual differences in personal characteristics of team members. This paper discusses the role of these factors and the suitability of particular conflict resolution approaches in different project stages.
Recommended Citation
P. Khaneja and D. Spurlock, "Conflict Resolution in Project Management Teams," American Society for Engineering Management, American Society for Engineering Management (ASEM), Oct 2004.
Department(s)
Engineering Management and Systems Engineering
Keywords and Phrases
Conflict management; Project management
Document Type
Article - Journal
Document Version
Citation
File Type
text
Language(s)
English
Rights
© 2004 American Society for Engineering Management (ASEM), All rights reserved.
Publication Date
01 Oct 2004