Doctoral Dissertations
Abstract
"Productivity is defined as output divided by input. This paper presents a method to measure productivity by measuring the basic management functions rather than the individual actions. A study of the quantization, measurement and improvement in productivity of a staff of Flight Test Data Analysts was made to prove the technique. The outputs of this organization are Flight Test Plans, Data, and Reports. Productivity was measured in units of Test Plans, Test Flights and Test Reports per Man-hour.
The first step was to define all tasks performed by the organization. Three hundred and forty-seven tasks were collected from a survey of the staff. This list was reduced to approximately 220 by eliminating redundant tasks. The second step was to reconstruct the tasks so that each of the 16 special outputs, performed by the three unique disciplines, were represented. The third step was to classify the tasks into five management functions of plan, prepare, test, process, and report. These functions were used to define the entire process.
The productivity measurements were made over two one-month periods and analyzed empirically and statistically to show the differences between the two test periods and the three disciplines in the organization: Aerodynamics/Propulsion, Avionics, and Structures. Productivity improvement was expected because the organization continually strives to automate the more labor-intensive operations"-- Abstract, p. iii
Advisor(s)
Omurtag, Yildirim
Daily, Madison
Committee Member(s)
Dagli, Cihan H., 1949-
Myers, Donald D., 1939-2009
Keith, Harold D. (Harold Dean), 1941-
Department(s)
Engineering Management and Systems Engineering
Degree Name
Ph. D. in Engineering Management
Publisher
University of Missouri--Rolla
Publication Date
Fall 1990
Pagination
xi, 130 pages
Note about bibliography
Includes bibliographical references (pages 124-129)
Rights
© 1990 Maximilian Karl Schwartz, All rights reserved.
Document Type
Dissertation - Restricted Access
File Type
text
Language
English
Thesis Number
T 6136
Print OCLC #
24133776
Recommended Citation
Schwartz, Maximilian Karl, "Measurement and improvement of white collar productivity" (1990). Doctoral Dissertations. 787.
https://scholarsmine.mst.edu/doctoral_dissertations/787
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