Doctoral Dissertations

An analysis of the relationship between work measurement and Total Quality Management (TQM)

Abstract

"Total Quality Management (TQM) emphasizes continuous improvements. Yet, Deming in his 14 Points (an early framework for TQM) explicitly discourages time standards. However, time standards have historically been used to measure work and evaluate productivity improvements. The objective of the study is to determine how industry addresses these conflicting views."--Abstract, page iii.

Department(s)

Engineering Management and Systems Engineering

Degree Name

Ph. D. in Engineering Management

Publisher

University of Missouri--Rolla

Publication Date

Fall 2003

Pagination

xi, 171 pages

Note about bibliography

Includes bibliographical references (pages 166-170).

Rights

© 2003 Esin Sadikoğlu, All rights reserved.

Document Type

Dissertation - Citation

File Type

text

Language

English

Subject Headings

Total quality managementWork measurement

Thesis Number

T 8365

Print OCLC #

56349827

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