Title

SLA Foundation Template Library: Reusable-Component Repository for SLA

Abstract

Although aiming at facilitating service level management, the SLA is unfortunately not so promising for contracting SLAs is retarded by some challenges. This paper proposes to build a SLA Foundation Template Library (FTL) to overcome the obstacles from the perspective of SLA templates. The FTL provides a comprehensive set of well-defined and reusable components for rapid SLA development with higher quality. Furthermore, with the Object-Oriented approach and Unified Modeling Language applied, the FTL also achieves extensibility and flexibility as well as legible representation.

Meeting Name

International Conference on Communication Technology, ICCT 2003 (2003: Apr. 9-11, Beijing, China)

Department(s)

Computer Science

Keywords and Phrases

FTL; OO; SLA; SLA Template; UML

Document Type

Article - Conference proceedings

Document Version

Citation

File Type

text

Language(s)

English

Rights

© 2003 Institute of Electrical and Electronics Engineers (IEEE), All rights reserved.

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