SLA Foundation Template Library: Reusable-Component Repository for SLA
Although aiming at facilitating service level management, the SLA is unfortunately not so promising for contracting SLAs is retarded by some challenges. This paper proposes to build a SLA Foundation Template Library (FTL) to overcome the obstacles from the perspective of SLA templates. The FTL provides a comprehensive set of well-defined and reusable components for rapid SLA development with higher quality. Furthermore, with the Object-Oriented approach and Unified Modeling Language applied, the FTL also achieves extensibility and flexibility as well as legible representation.
T. T. Luo and L. Meng, "SLA Foundation Template Library: Reusable-Component Repository for SLA," Proceedings of the International Conference on Communication Technology (2003, Beijing, China), Institute of Electrical and Electronics Engineers (IEEE), Apr 2003.
International Conference on Communication Technology, ICCT 2003 (2003: Apr. 9-11, Beijing, China)
Keywords and Phrases
FTL; OO; SLA; SLA Template; UML
Article - Conference proceedings
© 2003 Institute of Electrical and Electronics Engineers (IEEE), All rights reserved.