The development of complex software systems involves collecting software requirements from various stakeholders. Often stakeholder perceptions conflict during the requirements elicitation phase. An effective technique to resolve such a conflict is needed. We presented a framework that prioritizes software requirements gathered from multiple stakeholders by incorporating inter-perspective relationships, which is not addressed by existing priority assessment techniques. We use a relationship matrix to analyze the impact between requirements and facilitate the integration process which assesses their priorities based on their relationships from multiple perspectives. It allows the development team to resolve conflicts effectively and concentrate their valuable time and resources on the critical few requirements from multiple perspectives that directly contribute to high customer satisfaction.

Meeting Name

28th Annual International Computer Software and Applications Conference, 2004


Computer Science

Keywords and Phrases

Complex Software Systems; Formal Specification; Priority Assessment; Software Requirements; Systems Analysis

International Standard Serial Number (ISSN)


Document Type

Article - Conference proceedings

Document Version

Final Version

File Type





© 2004 Institute of Electrical and Electronics Engineers (IEEE), All rights reserved.

Publication Date

01 Jan 2004