Abstract

Increasingly, businesses collaborate with influencers and content creators (the source) to advertise on social media, with social media users being exposed to an environment saturated with unsolicited advertisements. With social contacts remaining the most trusted advertisement sources, users' passing of such advertisements helps their dissemination and creates a specific kind of electronic word of mouth called information passing. Information passing involves users forwarding advertisements about products/services to someone else. Prior studies have found at least three factors influence information passing, including value homophily (similarity with the source as perceived by users), rational appeal (information about how a product can meet users' utilitarian needs and increase personal gains), and emotional appeal (information about a product's esthetic, pleasurable, and hedonic benefits to stir up positive feelings). There is some debate as to how these three factors interact to influence information passing. We propose, compare, and test three models. The direct model posits all three as standalone factors influencing users' advertisement passing. The moderation model postulates value homophily interacts with rational and emotional appeal. The mediation model posits value homophily is caused by rational and emotional appeal. Our model comparison was performed using data collected from 412 social media users randomly exposed to a uniquely manipulated advertisement with an integrated survey via email. Our results demonstrate that although the direct and moderation model are significant, the direct model is a more parsimonious framework and overall, better for explaining and predicting users' information passing without incurring unnecessary complexity. Theoretical and practical implications are discussed.

Department(s)

Business and Information Technology

Publication Status

Full Text Access

Keywords and Phrases

Emotional persuasion; Information passing; Model comparison; Rational persuasion; Social media advertising; Value homophily

International Standard Serial Number (ISSN)

0378-7206

Document Type

Article - Journal

Document Version

Citation

File Type

text

Language(s)

English

Rights

© 2026 Elsevier, All rights reserved.

Publication Date

01 Jan 2026

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