Security Burnout Dilemma: A Test of the Job Demands - Resources Model

Abstract

This paper considers the impact of excessive security requirements, which may lead the risk of security burnout felt by employees. By using security Job Demands-Resources (JD-R) model, which is used to understand burnout, we investigate the mechanisms of security burnout by identifying security demands and security resource, which in turn impact on intention to comply with information security policies. It is important to identify security burnout specific antecedents rather than using JD-R model so that it can reflect the nature of IT. To explore the impact of security demands and resources on security burnout, we employed a 2x2 factorial experimental design mixing security demand (high/low) and resource (high/low) treatments. The results of this study suggest that security demand, especially inappropriateness of security policies, could enhance employees' feelings of burnout. Therefore, careful approach is needed when introducing additional security policies as it may increase the risks of burnout felt by employees.

Department(s)

Business and Information Technology

Keywords and Phrases

Information security burnout; information security policy compliance; job-demands resources model

Document Type

Article - Conference proceedings

Document Version

Citation

File Type

text

Language(s)

English

Rights

© 2025 Association for Information Systems, All rights reserved.

Publication Date

01 Jan 2024

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