The Antecedents Of Family Firms’ Resilience To Crisis In Hospitality And Tourism
Drawing on Miller and Le Breton-Miller's (2005 & 2022) conceptualization of family firms' priorities (continuity, community, connections, and command) and the organizational psychological capital theory (Luthans and Youssef, 2004), we develop a mediation model of how organizational psychological capital and family firm image affect resilience capability and risk taking (which in turn influence resilience). This model is tested on 200 family-owned small and medium sized (SME) hotels in Turkey. Our study demonstrates that intangible forces can be differentially leveraged to build resilience capability. This in turn strengthens resilience in firms confronting the Covid crisis. This paper further highlights that while the development of capabilities and strategic actions is important in generating firm resilience, the assets that are used to achieve this outcome matter the most.
Memili, E., Fang, C., & Koç, B. (2023). The Antecedents Of Family Firms’ Resilience To Crisis In Hospitality And Tourism. International Journal of Hospitality Management, 113 Elsevier.
The definitive version is available at https://doi.org/10.1016/j.ijhm.2023.103526
Business and Information Technology
Keywords and Phrases
Hospitality and tourism; Image; Organizational psychological capital; Resilience capability; Risk taking
International Standard Serial Number (ISSN)
Article - Journal
© 2023 Elsevier, All rights reserved.
01 Aug 2023