An Ineffective Effectiveness Study and Some Suggestions for Future Research

Abstract

Following Contingency Theory on a Goal based Model of Effectiveness, an Analysis of the Effectiveness of 73 Human Service Organizations Was Attempted. the Initial Measure of Effectiveness Was Self‐reports from Organizational Members. When These Measures Were Compared with Additional Indicators of Effectiveness on the Same Goals, Dissimilar Results Were Found. This Suggested that It Was Fruitless to Try to Establish Single Measures of Organizational Effectiveness, Because There Are Contradictions among the Goals of the Organizations and among the Internal and External Parties Concerned with the Organizations. a Contradiction Model of Effectiveness is Proposed Which Incorporates Elements of the System Resource and Goal Models. Copyright © 1980, Wiley Blackwell. All Rights Reserved

Department(s)

Business and Information Technology

International Standard Serial Number (ISSN)

1533-8525; 0038-0253

Document Type

Article - Journal

Document Version

Citation

File Type

text

Language(s)

English

Rights

© 2023 Taylor and Francis Group; Routledge, All rights reserved.

Publication Date

01 Jan 1980

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