Building Trust in Artificial Intelligence, Machine Learning, and Robotics
Keng Siau and Weiyu Wang examine prevailing concepts of trust in general and in the context of AI applications and human-computer interaction in particular. They discuss the three types of characteristics that determine trust in this area: human, environment, and technology. They emphasize that trust building is a dynamic process and outline how to build trust in AI systems in two stages: initial trust formation and continuous trust development.
Siau, K., & Wang, W. (2018). Building Trust in Artificial Intelligence, Machine Learning, and Robotics. Cutter business technology journal, 31(2), pp. 47-53. Cutter Consortium.
Business and Information Technology
International Standard Serial Number (ISSN)
Article - Journal
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01 Jan 2018