Building Trust in Artificial Intelligence, Machine Learning, and Robotics

Abstract

Keng Siau and Weiyu Wang examine prevailing concepts of trust in general and in the context of AI applications and human-computer interaction in particular. They discuss the three types of characteristics that determine trust in this area: human, environment, and technology. They emphasize that trust building is a dynamic proc­ess and outline how to build trust in AI systems in two stages: initial trust formation and continuous trust development.

Department(s)

Business and Information Technology

International Standard Serial Number (ISSN)

2475-3718

Document Type

Article - Journal

Document Version

Citation

File Type

text

Language(s)

English

Rights

© 2018 Cutter Consortium, All rights reserved.

Publication Date

01 Jan 2018

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