Managing Knowledge Holes in Large is Projects
Abstract
Substantial research has demonstrated the importance of bridging structural holes across functional groups in IT projects. We argue that bridging structural holes is necessary but insufficient for ensuring project success. An additional requirement is that knowledge holes across functional groups need to be bridged to enable effective coordination across functional groups. We propose and empirically study the concept of knowledge holes in a case study of an ERP upgrade. Our preliminary findings suggest that complementary to the concept of structural holes, the concept of knowledge holes is useful for explaining different project outcomes.
Recommended Citation
Liu, G. H., Chua, C. E., & Wang, E. T. (2016). Managing Knowledge Holes in Large is Projects. Proceedings of the 20th Pacific Asia Conference on Information Systems (2016, Chiayi, Taiwan) Pacific Asia Conference on Information Systems.
Meeting Name
20th Pacific Asia Conference on Information Systems, PACIS 2016 (2016: Jun. 27-Jul. 1, Chiayi, Taiwan)
Department(s)
Business and Information Technology
Keywords and Phrases
Boundary spanner; IS project; Knowledge hole; Structural hole
International Standard Book Number (ISBN)
978-986049102-9
Document Type
Article - Conference proceedings
Document Version
Citation
File Type
text
Language(s)
English
Rights
© 2016 Pacific Asia Conference on Information Systems, All rights reserved.
Publication Date
01 Jul 2016
