Conflict Resolution in Project Management Teams
This paper presents work in progress that attempts to identify the unique characteristics of current engineering project management teams that tend to foster conflict and the best practices to maintain healthy levels of conflict without allowing either artificial suppression or uncontrolled proliferation. Many factors are often proposed as sources of conflict in modern engineering projects including greater interdependencies of diverse specialists, tighter budget tolerances, accelerated schedules, information overload, and incompatible individual differences in personal characteristics of team members. This paper discusses the role of these factors and the suitability of particular conflict resolution approaches in different project stages.
P. Khaneja and D. Spurlock, "Conflict Resolution in Project Management Teams," American Society for Engineering Management, American Society of Engineering Management, Oct 2004.
Engineering Management and Systems Engineering
Keywords and Phrases
Conflict management; Project management
Article - Journal
© 2004 American Society of Engineering Management, All rights reserved.