Conflict Resolution in Project Management Teams

Abstract

This paper presents work in progress that attempts to identify the unique characteristics of current engineering project management teams that tend to foster conflict and the best practices to maintain healthy levels of conflict without allowing either artificial suppression or uncontrolled proliferation. Many factors are often proposed as sources of conflict in modern engineering projects including greater interdependencies of diverse specialists, tighter budget tolerances, accelerated schedules, information overload, and incompatible individual differences in personal characteristics of team members. This paper discusses the role of these factors and the suitability of particular conflict resolution approaches in different project stages.

Department(s)

Engineering Management and Systems Engineering

Keywords and Phrases

Conflict management; Project management

Document Type

Article - Journal

Document Version

Citation

File Type

text

Language(s)

English

Rights

© 2004 American Society for Engineering Management (ASEM), All rights reserved.

Publication Date

01 Oct 2004

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