Trouble free use of a product and its associated services for a specified minimum period of time is a major factor to win the customer's trust in the product. Rapid and easy serviceability to maintain its functionalities plays a key role in achieving this goal. However, the sustainability of such a model cannot be promised unless the current health status of the product is monitored and condition-based maintenance is exercised. Internet of Things (IoT), an important connectivity paradigm of recent times, which connects physical objects to the internet for real-time information exchange and execution of physical actions via wired/wireless protocols. While the literature is full of various feasibility and viability studies focusing on architecture, design, and model development aspects, there is limited work addressing an IoT-based health monitoring of systems having high collateral damage. This motivated the research to develop a multi-agent framework for monitoring the performance and predicting impending failure to prevent unscheduled maintenance and downtime over internet, referred to as for cyber-enabled product lifecycle management (C-PLM). The framework incorporates a number of autonomous agents, such as hard agent, soft agent, and wave agent, to establish network connectivity to collect and exchange real-time health information for prognostics and health management (PHM). The proposed framework will help manufacturers not only to resolve the warranty failure issues more efficiently and economically but also improve their corporate image. The framework further leads to efficient handling of warranty failure issues and reduces the chances of future failure, i.e., offering durable products. From the sustainability point of view, this framework also addresses the reusability of the parts that still have a significant value using the prognostics and health data. Finally, multi-agent implementation of the proposed approach using a power substations for IoT-based C-PLM is included to show is efficacy.

Meeting Name

25th International Conference on Production Research Manufacturing Innovation: Cyber Physical Manufacturing, ICPR 2019 (2020: Aug. 9-14, Chicago, IL)


Mechanical and Aerospace Engineering

Research Center/Lab(s)

Center for Research in Energy and Environment (CREE)

Keywords and Phrases

Cyber-enabled Manufacturing; Internet of Things; Multi-agent; Prognostics and health management; Remanufacturing

International Standard Serial Number (ISSN)


Document Type

Article - Conference proceedings

Document Version

Final Version

File Type





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Creative Commons Licensing

Creative Commons License
This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 License.

Publication Date

01 Aug 2019