Q90s: adapting the Malcolm Baldridge framework for quality improvement : a case study of 3M-Springfield, Missouri
Engineering Management and Systems Engineering
M.S. in Engineering Management
University of Missouri--Rolla
viii, 75 pages
© 1991 Beverly M. Ernst, All rights reserved.
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Full-text not available: Request this publication directly from Missouri S&T Library or contact your local library.http://laurel.lso.missouri.edu/record=b2440129~S5
Ernst, Beverly M., "Q90s: adapting the Malcolm Baldridge framework for quality improvement : a case study of 3M-Springfield, Missouri" (1991). Masters Theses. 1030.
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