Doctoral Dissertations

Factors leading to successful application of improvement tools for quality management

Keywords and Phrases

Improvement Tool Application (ITA); Critical Success Factors (CSF)


"This research proposes a generic two-stage model for ITA development in manufacturing and non-manufacturing organizations. The Early Stage (ES) occurs when an organization is in the initial stage of establishing an environment supportive of ITA, when tools are being introduced, and when tools are used with help from facilitators. The Advanced Stage (AS) occurs when an organization's management and employees have made a commitment to, and have succeeded in, using tools as a way of doing business. Included in this model are 16 Critical Success Factors (CSF) for each stage."--Abstract, page iii.


Engineering Management and Systems Engineering

Degree Name

Ph. D. in Engineering Management


University of Missouri--Rolla

Publication Date

Spring 2004


xvi, 319 pages

Note about bibliography

Includes bibliographical references (pages 314-318).


© 2004 Bassam A. Elmaimani, All rights reserved.

Document Type

Dissertation - Citation

File Type




Subject Headings

Organizational effectiveness
Quality control
Organizational change

Thesis Number

T 8543

Print OCLC #


Link to Catalog Record

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