Proposing the Interactivity-Stimulus-Attention Model (ISAM) to Explain and Predict Enjoyment, Immersion, and Adoption of Purely Hedonic Systems
Traditional TAM research primarily focuses on utilitarian systems where extrinsic motivations chiefly explain and predict acceptance. We propose a theoretical model, ISAM, which explains the role of intrinsic motivations in building the user attention that leads to hedonic system acceptance. ISAM combines several theories with TAM to explain how interactivity acts as a stimulus in hedonic contexts — fostering curiosity, enjoyment, and the full immersion of cognitive resources. Two experiments involving over 700 participants validated ISAM as a useful model for explaining and predicting hedonic system acceptance. Immersion and PE are shown to be the primary predictors of behavioral intention to use hedonic systems. Unlike traditional utilitarian adoption research, PEOU does not directly impact BIU, and extrinsic motivations are virtually non-existent. The implications of this study extend beyond hedonic contexts, as users of utilitarian systems continue to demand more hedonic features and enjoyment is often more important than PEOU.
Lowry, P. B., Twyman, N. W., Gaskin, J. E., Hammer, B. I., Bailey, A., & Roberts, T. L. (2007). Proposing the Interactivity-Stimulus-Attention Model (ISAM) to Explain and Predict Enjoyment, Immersion, and Adoption of Purely Hedonic Systems. Proceedings of the Sixth Annual Workshop on Human-Computer Interaction Research in MIS (2007, Montreal, Canada), pp. 72-76. Association for Information Systems.
The definitive version is available at https://doi.org/10.2139/ssrn.1482844
Special Interest Group on Human-Computer Interaction Pre-ICIS Workshop (2007: Dec. 8, Montreal, Canada)
Business and Information Technology
Keywords and Phrases
Technology Acceptance Model (TAM); Immersion; Enjoyment; Interactivity; Curiosity; Hedonic; Utilitarian; Gaming; Adoption; Behavioral Intention To Use; Perceived Ease-of-Use; Control; Interactivity-Stimulus-Attention Model (ISAM); Flow; Attention; Stimuli
Article - Conference proceedings
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01 Dec 2007