Advancing technology increases the need for engineering students to perform effectively on multidisciplinary teams. While conflict is a normal, and even necessary, component of team dynamics, if not managed effectively it can lead to destructive (rather than constructive) outcomes. An Action Science approach to group and individual effectiveness can help teams handle conflict constructively. This session uses a "Teach the Teacher" approach to give participants a basic understanding of skills underlying the approach. It provides practice in Action Science through a set of learning modules. These skills can be brought back and integrated into the participants' courses to provide student teams effective ways to handle conflict.

Meeting Name

Frontiers in Education 35th Annual Conference, 2005


Engineering Management and Systems Engineering

Second Department

Electrical and Computer Engineering

Keywords and Phrases

Action Science; Conflict; Constructive Controversy; Team Skills

Document Type

Article - Conference proceedings

Document Version

Final Version

File Type





© 2005 Institute of Electrical and Electronics Engineers (IEEE), All rights reserved.