Advancing technology increases the need for engineering students to perform effectively on multidisciplinary teams. While conflict is a normal, and even necessary, component of team dynamics, if not managed effectively it can lead to destructive (rather than constructive) outcomes. An Action Science approach to group and individual effectiveness can help teams handle conflict constructively. This session uses a "Teach the Teacher" approach to give participants a basic understanding of skills underlying the approach. It provides practice in Action Science through a set of learning modules. These skills can be brought back and integrated into the participants' courses to provide student teams effective ways to handle conflict.
R. Luechtefeld and S. E. Watkins, "Special Session - Team Training to Promote Constructive (Not Destructive) Conflict," Proceedings Frontiers in Education 35th Annual Conference, 2005, Institute of Electrical and Electronics Engineers (IEEE), Jan 2005.
The definitive version is available at http://dx.doi.org/10.1109/FIE.2005.1612259
Frontiers in Education 35th Annual Conference, 2005
Engineering Management and Systems Engineering
Electrical and Computer Engineering
Keywords and Phrases
Action Science; Conflict; Constructive Controversy; Team Skills
Article - Conference proceedings
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