Title

The Value of Mobile Applications: a Utility Company Study

Abstract

Mobile and wireless devices are enabling organizations to conduct business more effectively. Mobile applications can be used to support e-commerce with customers and suppliers, and to conduct e-business within and across organizational boundaries. Despite these benefits, organizations and their customers still lack an understanding of the value of mobile applications. Value is defined here as the principles for evaluating the consequences of action, inaction, or decision. The value proposition of mobile applications can be defined as the net value of the benefits and costs associated with the adoption and adaptation of mobile applications.

Department(s)

Business and Information Technology

Keywords and Phrases

Network Architecture and Design; Parallel Architectures

Library of Congress Subject Headings

Electronic commerce

Document Type

Article - Journal

Document Version

Citation

File Type

text

Language(s)

English

Rights

© 2005 Association for Computing Machinery (ACM), All rights reserved.


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