Masters Theses


A framework for developing high quality consumer oriented web-based systems with numerous users using quality function deployment (QFD)


"Traditional software engineering methodologies are based on acquiring precise and rigid requirements from individual users and developing the software directly based on these requirements. Consumer oriented web-based systems have millions of users. Gathering precise requirements from such numerous users is a daunting and infeasible task; furthermore many requirements conflict with each other. Traditional software engineering methodologies are not equipped to handle the challenges that arise due to the millions of rigid requirements obtained from numerous users of web-based systems. Lack of a well structured framework has adversely affected the quality and customer satisfaction for consumer oriented web-based systems being developed. The novel framework proposed in this thesis addresses these issues by transforming rigid requirements obtained from representative users into abstract high level requirements."--Abstract, page iii.


Computer Science

Degree Name

M.S. in Computer Science


University of Missouri--Rolla

Publication Date

Summer 2004


vii, 71 pages


© 2004 Sanjiv J. Ghatnekar, All rights reserved.

Document Type

Thesis - Citation

File Type




Subject Headings

Quality function deployment
Computer software -- Development
Computer software -- Quality control

Thesis Number

T 8608

Print OCLC #


Link to Catalog Record

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