Cost Justification of an Expert System

Alice E. Smith
Cihan H. Dagli, Missouri University of Science and Technology

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It is pointed out that, like other projects which spend corporate dollars, an expert system must be analyzed for its economic and strategic worth to the organization. Both traditional engineering economy project analysis and multivariate holistic methods can be applicable. The fundamental strategy of the analyst is to decide upon the evaluation methodologies, gather cost and benefit data, study the project from various perspectives, and present the results and recommendations.