Understanding cultural issues, developing cross-cultural communication skills and recognizing the need to effectively apply these skills in the global arena are becoming critical success factors for an increasing number of engineers. To address these needs, an engineering management class has been developed at the University of Missouri-Rolla, USA, that uses a team project approach as the major method to achieve the learning objectives. The student teams develop training manuals for dealing with engineers from specific international cultures, based on the material learned in class as well as personal interactions with individuals of the specific ethnic background. An application of this class design is described.

Meeting Name

Frontiers in Education Conference, 1997


Engineering Management and Systems Engineering

Keywords and Phrases

USA; Critical Success Factors; Cross-Cultural Communication Skills; Cultural Differences; Cultural Issues; Educational Courses; Engineering Education; Engineering Management Education; Ethnic Backgrounds; International Cultures; Learning Objectives; Management Education; Professional Aspects; Professional Communication; Student Teams; Teaching; Training Manuals; University Courses

Document Type

Article - Conference proceedings

Document Version

Final Version

File Type





© 1997 Institute of Electrical and Electronics Engineers (IEEE), All rights reserved.