The development and implementation of knowledge worker performance measurement systems in a service industry environment
Engineering Management and Systems Engineering
Ph. D. in Engineering Management
University of Missouri--Rolla
x, 160 pages
© 1990 Gregory Allen Sedrick, All rights reserved.
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Full-text not available: Request this publication directly from Missouri S&T Library or contact your local library.http://laurel.lso.missouri.edu/record=b2314835~S5
Sedrick, Gregory Allen, "The development and implementation of knowledge worker performance measurement systems in a service industry environment" (1990). Doctoral Dissertations. 782.
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