Partnership in Recruitment Process Outsourcing Projects: The Outsourcing Firm Perspective
Abstract
This research provides insights into how to enhance recruitment process outsourcing (RPO) project outcomes by improving partnerships with the RPO provider. We posit that knowledge sharing and top management support enhance partnership quality by increasing both parties’ mutual dependence and commitment to the relationship. We conducted a survey of 150 RPO projects. The results demonstrate the effectiveness of knowledge sharing and top management support for enhancing partnership, leading to enhanced RPO project outcomes (i.e., recommended candidates’ person-job fit). Theoretical and practical implications of the results are discussed.
Recommended Citation
Liu, G. H., Chua, C. E., & Hu, Y. (2021). Partnership in Recruitment Process Outsourcing Projects: The Outsourcing Firm Perspective. Project Management Journal, 52(4), pp. 354-366. SAGE.
The definitive version is available at https://doi.org/10.1177/87569728211014370
Department(s)
Business and Information Technology
Keywords and Phrases
Knowledge Sharing; Partnership; Person-Job Fit; Person-Organization Fit; Recruitment Process Outsourcing; Top Management Support
International Standard Serial Number (ISSN)
8756-9728; 1938-9507
Document Type
Article - Journal
Document Version
Citation
File Type
text
Language(s)
English
Rights
© 2021 SAGE, All rights reserved.
Publication Date
01 Aug 2021
