Partnership in Recruitment Process Outsourcing Projects: The Outsourcing Firm Perspective
This research provides insights into how to enhance recruitment process outsourcing (RPO) project outcomes by improving partnerships with the RPO provider. We posit that knowledge sharing and top management support enhance partnership quality by increasing both parties’ mutual dependence and commitment to the relationship. We conducted a survey of 150 RPO projects. The results demonstrate the effectiveness of knowledge sharing and top management support for enhancing partnership, leading to enhanced RPO project outcomes (i.e., recommended candidates’ person-job fit). Theoretical and practical implications of the results are discussed.
Liu, G. H., Chua, C. E., & Hu, Y. (2021). Partnership in Recruitment Process Outsourcing Projects: The Outsourcing Firm Perspective. Project Management Journal SAGE.
The definitive version is available at https://doi.org/10.1177/87569728211014370
Business and Information Technology
Keywords and Phrases
Knowledge Sharing; Partnership; Person-Job Fit; Person-Organization Fit; Recruitment Process Outsourcing; Top Management Support
International Standard Serial Number (ISSN)
Article - Journal
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26 May 2021