Title

Managing Knowledge Holes in Large is Projects

Abstract

Substantial research has demonstrated the importance of bridging structural holes across functional groups in IT projects. We argue that bridging structural holes is necessary but insufficient for ensuring project success. An additional requirement is that knowledge holes across functional groups need to be bridged to enable effective coordination across functional groups. We propose and empirically study the concept of knowledge holes in a case study of an ERP upgrade. Our preliminary findings suggest that complementary to the concept of structural holes, the concept of knowledge holes is useful for explaining different project outcomes.

Meeting Name

20th Pacific Asia Conference on Information Systems, PACIS 2016 (2016: Jun. 27-Jul. 1, Chiayi, Taiwan)

Department(s)

Business and Information Technology

Keywords and Phrases

Boundary spanner; IS project; Knowledge hole; Structural hole

International Standard Book Number (ISBN)

978-986049102-9

Document Type

Article - Conference proceedings

Document Version

Citation

File Type

text

Language(s)

English

Rights

© 2016 Pacific Asia Conference on Information Systems, All rights reserved.

Publication Date

01 Jul 2016

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