Bottom-Up Enterprise Information Systems: Rethinking the Roles of Central IT Departments
Cross-functional, enterprise, and infrastructure systems integrate information across an organization for use by multiple stakeholders. Development or configuration of these large, multimillion-dollar projects is normally overseen by top management in conjunction with the central information technology (IT) department. There is, however, an increasing number of such systems arising from functional areas or departments in which users work, with central IT and top management being challenged to implement controls on these systems only after they go live.
Chua, C. E., & Storey, V. C. (2017). Bottom-Up Enterprise Information Systems: Rethinking the Roles of Central IT Departments. Communications of the ACM, 60(1), pp. 66-72. Association for Computing Machinery (ACM).
The definitive version is available at https://doi.org/10.1145/2950044
Business and Information Technology
Keywords and Phrases
Computer applications; Computer science, Bottom up; Cross-functional; Enterprise information system; Functional areas; Infrastructure systems; Multiple stakeholders; nocv1; Top management, Information systems
International Standard Serial Number (ISSN)
Article - Journal
© 2017 Association for Computing Machinery (ACM), All rights reserved.
01 Jan 2017
This research was supported by DesignerTech, the University of Auckland, and the J. Mack Robinson College of Business at Georgia State University.