Social Media in Health Care
To identify existing streams of research and develop an agenda for future research, we reviewed and synthesized the existing literature relevant to social media in health care. In particular, our review encompassed two themes - Patient Use of Social Media and Healthcare Organization/Professional Use. Within these overarching themes, we focused on four subthemes (i. e., two under each main theme): community/public health and patient support/use, as well as medical litigation & compliance risk and health education & information sharing. From this review, we have also proposed future research topics and questions to further cultivate this salubrious research domain.
Eschenbrenner, B., & Nah, F. F. (2015). Social Media in Health Care. Lecture Notes in Computer Science, 9191, pp. 76-85. Springer Verlag.
The definitive version is available at https://doi.org/10.1007/978-3-319-20895-4_8
2nd International Conference on HCI in Business, HCIB 2015 (2015: Aug. 2-7, Los Angeles, CA)
Business and Information Technology
Keywords and Phrases
Health care; Health risks; Human computer interaction; Laws and legislation; Health education; Healthcare organizations; Information sharing; Research domains; Research topics; Social media; Social networking (online); Healthcare organization social media use; Patient social media use
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Article - Conference proceedings
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01 Aug 2015