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| Title: | A qualitative investigation on consumer trust in mobile commerce |
| Author (s): | Siau, Keng Sheng, Hong Nah, Fiona Davis, Sid |
| Department/Lab Affiliations: | Business & Information Technology Center for Technology-Enhanced Learning (CTEL) Information Science & Technology Laboratory for Information Technology Evaluation - LITE |
| Keywords: | consumer trust e-commerce empirical study m-commerce |
| Subject Terms: | Electronic commerce. Mobile commerce. |
| Issue Date: | 2004 |
| Publisher: | Inderscience |
| Citation: | Siau, K., Sheng, H., Nah, F., and Davis, S. “A Qualitative Investigation on Consumer Trust in Mobile Commerce,” International Journal of Electronic Business, vol. 2, no. 3, pp. 283-300, 2004. |
| Abstract: | Mobile commerce represents a significant development in e-commerce, offering accessibility, ubiquity, mobility, and localisation to users. Despite the potential of mobile commerce, trust is a major obstacle in its adoption and development. Many consumers feel uncomfortable with the idea of conducting commerce over wireless, hand-held devices. The focus of this research is to understand trust in mobile commerce and to identify factors that are important for trust development. The research builds on Siau and Shen's framework which depicts two key factors influencing trust in mobile commerce. This research not only validates and expands on the existing framework, but also provides an expanded conceptual model for future research. |
| Type: | Article - Journal text |
| In Title: | International Journal of Electronic Business |
| Copyright Notice: | This material is presented to ensure timely dissemination of scholarly and technical work. Copyright and all rights therein are retained by authors or by other copyright holders. All persons copying this information are expected to adhere to the terms and constraints invoked by each author's copyright. In most cases, these works may not be reposted without the explicit permission of the copyright holder. Pre-print: author cannot archive; Post-print: author can archive; FULL COPYRIGHT INFORMATION: |
| Publisher URL: | |
| Link to this page: |
| title | A qualitative investigation on consumer trust in mobile commerce |
| contributor.author | Siau, Keng |
| contributor.author | Sheng, Hong |
| contributor.author | Nah, Fiona |
| contributor.author | Davis, Sid |
| contributor.deptlab | Business & Information Technology |
| contributor.deptlab | Center for Technology-Enhanced Learning (CTEL) |
| contributor.deptlab | Information Science & Technology |
| contributor.deptlab | Laboratory for Information Technology Evaluation - LITE |
| subject | consumer trust |
| subject | e-commerce |
| subject | empirical study |
| subject | m-commerce |
| subject.LCSH | Electronic commerce. |
| subject.LCSH | Mobile commerce. |
| date.issued | 2004 |
| publisher | Inderscience |
| identifier.citation | Siau, K., Sheng, H., Nah, F., and Davis, S. “A Qualitative Investigation on Consumer Trust in Mobile Commerce,” International Journal of Electronic Business, vol. 2, no. 3, pp. 283-300, 2004. |
| identifier.pub.URI | |
| description.abstract | Mobile commerce represents a significant development in e-commerce, offering accessibility, ubiquity, mobility, and localisation to users. Despite the potential of mobile commerce, trust is a major obstacle in its adoption and development. Many consumers feel uncomfortable with the idea of conducting commerce over wireless, hand-held devices. The focus of this research is to understand trust in mobile commerce and to identify factors that are important for trust development. The research builds on Siau and Shen's framework which depicts two key factors influencing trust in mobile commerce. This research not only validates and expands on the existing framework, but also provides an expanded conceptual model for future research. |
| type | Article - Journal |
| type.DCMIType | text |
| rights | This material is presented to ensure timely dissemination of scholarly and technical work. Copyright and all rights therein are retained by authors or by other copyright holders. All persons copying this information are expected to adhere to the terms and constraints invoked by each author's copyright. In most cases, these works may not be reposted without the explicit permission of the copyright holder. |
| rights | Pre-print: author cannot archive; Post-print: author can archive; |
| rights.URI | |
| rights.URI | |
| relation.isPartOf | International Journal of Electronic Business |
| date.available | 2008-08-05T19:10:38Z |
| identifier.persist.URI |