"The evaluation of the effectiveness of training programs has long been recognized as a necessity in determining the allocation of investment. However, much of industry, today, still does not use an easily administered, systematic, and reliable method for determining training program effectiveness for their salaried (managerial) personnel. It is easily seen that determining training program effectiveness is not a one-shot, one-time event, but a continual process, whose aim, ultimately, is increased productivity. For the effectiveness of a training program to be adequately monitored, these four areas should be measured: (1) trainee attitude, (2) learning, (3) behavior change, and (4) productivity change. It is the conclusion of this research that the usage of the following evaluation techniques will result in an economical and fairly reliable estimate of the effectiveness of a program, when it is administered regularly and competently. The evaluation techniques are (1) case studies which measure knowledge change (2) a survey questionnaire which measures the attitude change (3) a survey questionnaire which measures behavior change through getting the reaction of peers, superiors, and subordinates, and (4) performance appraisals which can be used to monitor the change in productivity"--Abstract, page ii.
Cuthbertson, G. Raymond
Carmichael, Ronald L., 1921-2006
Spooner, James E.
Engineering Management and Systems Engineering
M.S. in Engineering Management
University of Missouri--Rolla
vii, 68 pages
© 1974 Jesse Michael Haverstick, All rights reserved.
Thesis - Restricted Access
Library of Congress Subject Headings
Occupational training -- Evaluation
Occupational training -- Case studies
Print OCLC #
Electronic OCLC #
Link to Catalog RecordElectronic access to the full-text of this document is restricted to Missouri S&T users. Otherwise, request this publication directly from Missouri S&T Library or contact your local library. http://laurel.lso.missouri.edu/record=b1066945~S5
Haverstick, Jesse Michael, "A systems approach to evaluating the effectiveness of training programs" (1974). Masters Theses. 3451.