Extension of the Feigenbaum Quality Cost Strategy to Engineering Firms

Abstract

This paper will examine re-tooling the cost-collection strategy used for decades in industrial firms to a form that could be useful to engineering firms. This strategy is called the cost-of-quality and is defined as all costs over an above the cost of delivering value to the client on-time and without error. It includes the cost of preventing, finding, and correcting defective work.

Meeting Name

28th Annual National Conference of the American Society for Engineering Management 2007: Innovation Management: Innovation in a Flattened World, ASEM 2007 (2007: Nov. 7-10, Chattanooga, TN)

Department(s)

Engineering Management and Systems Engineering

Keywords and Phrases

COQ; Cost savings; Engineering firms; Quality costs; Time sheets; Costs; Engineering; Industry; Innovation; Cost engineering

International Standard Book Number (ISBN)

978-1-60560-999-7

Document Type

Article - Conference proceedings

Document Version

Citation

File Type

text

Language(s)

English

Rights

© 2007 American Society for Engineering Management (ASEM), All rights reserved.

Publication Date

01 Nov 2007

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