Doctoral Dissertations

Title

Service quality using the deviation-score approach to fit in contingency theory in a U.S. Army Corps of Engineers setting

Department(s)

Engineering Management and Systems Engineering

Degree Name

Ph. D. in Engineering Management

Publisher

University of Missouri--Rolla

Publication Date

Spring 1997

Pagination

xiv, 317 pages

Rights

© 1997 Donald Robert Groh, All rights reserved.

Document Type

Dissertation - Citation

File Type

text

Language

English

Thesis Number

T 7356

Print OCLC #

38730437

Link to Catalog Record

Full-text not available: Request this publication directly from Missouri S&T Library or contact your local library.

http://laurel.lso.missouri.edu/record=b3959073~S5

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