Business-oriented Software Process Improvement Based on CMM Using QFD
The Capability Maturity Model (CMM) from the Software Engineering Institute has been used successfully by many organizations for Software Process Improvement (SPI). Despite its great success, there exists a disconnect between business goals and maturity levels. A new framework using Quality Function Deployment (QFD) has been developed to deal with this problem. This framework serves three purposes: (i) it establishes a connection between requirements from the business and Key Process Areas (KPAs) in CMM; (ii) it proposes a methodology for the priority assessment of requirements from multiple perspectives; and (iii) it helps identify a set of software process improvement actions based on business requirements and KPAs.
X. F. Liu et al., "Business-oriented Software Process Improvement Based on CMM Using QFD," Journal of Software Improvement and Practices, John Wiley & Sons Ltd., Jul 2006.
Keywords and Phrases
Action Plans; Prioritization; Relationship Matrix; Software Process Improvement; Capability maturity model (Computer software); Quality function deployment
Article - Journal
© 2006 John Wiley & Sons Ltd., All rights reserved.