Title

QFD Application in Software Process Management and Improvement Based on CMM

Abstract

Capability Maturity Model (CMM) from Software Engineering Institute has been used successfully by many organizations for software process improvement. However, there exists a disconnection between business goals and maturity levels. A new framework using Quality Function Deployment (QFD) is developed to deal with this problem. This framework serves three purposes: (1) it provides a connection between business requirements and CMM; (2) it proposed a methodology for the priority assessment of requirements from multiple perspectives; and (3) it helps identify a set of software process improvement actions based on business requirements and CMM.

Department(s)

Computer Science

Keywords and Phrases

Capability Maturity Model (CMM); Quality Function Deployment (QFD); Software Process Models; Software Quality Assurance (SQA)

Document Type

Article - Conference proceedings

Document Version

Citation

File Type

text

Language(s)

English

Rights

© 2005 Association for Computing Machinery (ACM), All rights reserved.


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