A Comparison of Three Models to Explain Shop-Bot Use on the Web

Abstract

An ongoing requirement in the 21st century is that marketers must understand the impact of the network economy on buyer behavior. Although new models will certainly be developed, it seems reasonable that existing models of buyer behavior will still apply. This study uses structural-equations modeling to test if three popular models of behavioral intent - the theory of reasoned action, the theory of planned behavior, and the technology acceptance model - work in a network context. It recommends the technology-acceptance model as superior to the others in the current network context, and also shows how to check and account for the presence of common method bias in a single source instrument.

Department(s)

Business and Information Technology

Keywords and Phrases

Network Economy; Consumer behavior; Marketing; Structural equation modeling

International Standard Serial Number (ISSN)

0742-6046

Document Type

Article - Journal

Document Version

Citation

File Type

text

Language(s)

English

Rights

© 2002 John Wiley & Sons, All rights reserved.

Publication Date

01 Nov 2002

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