The Value of Mobile Applications: A Utility Company Study

Author

Fiona Fui-Hoon Nah, Missouri University of Science and TechnologyFollow
Keng Siau, Missouri University of Science and TechnologyFollow
Hong Sheng, Missouri University of Science and TechnologyFollow

Abstract

Mobile and wireless devices are enabling organizations to conduct business more effectively. Mobile applications can be used to support e-commerce with customers and suppliers, and to conduct e-business within and across organizational boundaries. Despite these benefits, organizations and their customers still lack an understanding of the value of mobile applications. Value is defined here as the principles for evaluating the consequences of action, inaction, or decision. The value proposition of mobile applications can be defined as the net value of the benefits and costs associated with the adoption and adaptation of mobile applications.

Recommended Citation

Nah, F. F., Siau, K., & Sheng, H. (2005). The Value of Mobile Applications: A Utility Company Study. Communications of the ACM Association for Computing Machinery (ACM).

The definitive version is available at https://doi.org/10.1145/1042091.1042095

Department(s)

Business and Information Technology

Keywords and Phrases

Network Architecture and Design; Parallel Architectures; Electronic commerce

Document Type

Article - Journal

Document Version

Citation

File Type

text

Language(s)

English

Rights

© 2005 Association for Computing Machinery (ACM), All rights reserved.

Publication Date

01 Jan 2005