Title

The Effect of Multiple Monitor Display on User Performance and Multi-tasking

Abstract

An experimental study was conducted to examine the impact of multiple monitors on user performance and multitasking. Forty-three participants were assigned to two groups: a multi-monitor group and a single-monitor group, to carry out a series of tasks. Both quantitative and qualitative data were collected and analyzed. Results indicated that those who used the multi-monitor display were more inclined to multitask, and scored higher on performance measures than those using the single monitor. Interviews from the participants validated the quantitative results and provided additional insights on usability issues of multi-monitor displays.

Department(s)

Business and Information Technology

Keywords and Phrases

Multiple Monitors; Multitasking; User Performance

Document Type

Article - Journal

Document Version

Citation

File Type

text

Language(s)

English

Rights

© 2008 Americas Conference on Information Systems (AMCIS) / Association for Information Systems (AIS), All rights reserved.

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